Uses the Component:CodesAndCommentsType
The CodesAndComments component contains information about codes associated with part failures, customer compliants, service codes etc. along with descriptions of those codes and various technician notes.
Table 6.101. Fields and Components
| Name | Description | Occurrence | Type | Data Type | User Notes |
|---|---|---|---|---|---|
| CauseCode |
Manufacturer assigned reason the part failed | 0..1 | Field | udt:CodeType | |
| CauseDescription |
Dealer explanation of vehicle malfunction cause | 0..* | Field | udt:TextType | |
| ComplaintCode |
Customer complaint category | 0..1 | Field | udt:CodeType | |
| ComplaintDescription |
Customer explanation of vehicle malfunction | 0..* | Field | udt:TextType | |
| CorrectionDescription |
Dealer explanation of vehicle repair | 0..* | Field | udt:TextType | |
| TechnicianNotes |
Free form technician comments | 0..1 | Field | udt:TextType | |
| MiscellaneousNotes |
Free form miscellaneous comments | 0..1 | Field | udt:TextType | |
| JobDenialCode |
Dealer / Manufacturer defined code identifying the reason the customer denied service on a repair order line | 0..1 | Field | udt:CodeType | |
| JobDenialDescription |
Text description of the reason a customer denied service on a repair order line | 0..* | Field | udt:TextType | |
| PartsProductItem |
The business information common to all parts. | 0..1 | Component | PartsProductItemType |
The XML Sample provided here is an approximation of the generated XML for this component. Not all of the fields are required for implementation.
Example 6.99. CodesAndComments
<CodesAndComments>
<CauseCode>......</CauseCode> [0..1]
<CauseDescription>......</CauseDescription> [0..*]
<ComplaintCode>......</ComplaintCode> [0..1]
<ComplaintDescription>......</ComplaintDescription> [0..*]
<CorrectionDescription>......</CorrectionDescription> [0..*]
<TechnicianNotes>......</TechnicianNotes> [0..1]
<MiscellaneousNotes>......</MiscellaneousNotes> [0..1]
<JobDenialCode>......</JobDenialCode> [0..1]
<JobDenialDescription>......</JobDenialDescription> [0..*]
<PartsProductItem>......</PartsProductItem> [0..1]
</CodesAndComments>